About Us - 365 Day Return Guarantee / Exchanges - Leatherneck for Life
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365 Day Return Guarantee / Exchanges

365 Day Return Guarantee

Our Return Process is simple and hassle free. You can return your merchandise to our warehouse up to 365 days from the purchase date. 

Returns must be in original condition, unworn/unused with original tags and labels.

Your return item(s) will be inspected upon arrival before your refund is processed. Once we receive the returned merchandise, we will credit your account within 10 business days. You will receive a confirmation email once this is completed. Original shipping charges are not included in the refunded price. Based on your financial institution, it can take up to 2 to 10 business days to reflect on your account statement once your refund is processed.

 

HOW DO I RETURN OR EXCHANGE AN ITEM I RECEIVED?

Simply ship the item(s) back to us. Please include a note inside the package letting us know what sizes/items you need. We will cover the cost of the shipping to send the item(s) back to you. We cannot exchange items that show signs or wear/use. Our address is:

Leatherneck for Life
540 N. Commercial Street
Manchester, NH  03101

 

AN ITEM I RECEIVED IS DEFECTIVE, HOW CAN I GET A NEW ONE?

Please contact us as soon as possible so that we can arrange for a replacement. You can also e-mail support@leatherneckforlife.com. 

 

HOW LONG DO I HAVE TO RETURN/EXCHANGE AN ITEM?

365 days from the date of your purchase. 

 

HOW CAN I SEND AN ITEM BACK FOR A REFUND?

Simply ship the item back to us in it's ORIGINAL condition. Please include a note inside the package letting us know you want a refund, and it would be helpful for us to know why you are returning the item. Our address for refunds is: 

Leatherneck for Life
540 N. Commercial Street
Manchester, NH  03101

 

WHEN WILL I RECEIVE MY REFUND?

Once we receive your return, it takes us up to a week to process. Refunds are typically issued within 5-7 days after receipt. 

 

HOW LONG UNTIL I RECEIVE MY EXCHANGED ITEMS?

Please allow time for us to receive, & process your exchange. We typically get exchanges shipped out within 1 week after receiving them. In some cases, there may be a delay if we are out of stock in the size you are requesting. 

 

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